TourismRobustie SolutionsSMP PlayersSMP-2300ServersCMS-SECMS-PROMalaysia
Four Points by Sheraton
Hospitality Digital Signage - Hospitality Digital Signage at Four Points by Sheraton, Desaru
Four Points by Sheraton Uses Digital Signage to Elevate Guest Experience Journey
Four Points by Sheraton, a modern hotel located in the heart of Desaru town, Malaysia,
is a part of Marriott Bonvoy’s extraordinary 30 hotel portfolio.
The 311-room hotel offers a tranquil retreat to travelers visiting Desaru for business or leisure. While the hotel’s approachable design caters to the needs of the modern-day traveler, Four Points by Sheraton aimed to create a further enhanced experience for their guests with the aid of CAYIN Technology. For the new hotel opening in 2021, Four Points by Sheraton aimed to achieve three main objectives. The first was to elevate the guest experience with compelling visualization, the second to provide guests access to relevant information, and the third to create brand consistency.
Hospitality Digital Signage at Four Points by Sheraton, Desaru
Immersive Visualization Captures Hotel Essence
CAYIN digital signage was chosen as the ideal solution and was installed safely despite the pandemic. A total of one CMS-SE, one CMS-PRO, and ten SMP-2300 have been installed around high traffic flow areas such as function venue entrances and common areas like the hotel lobby. The digital signage in the hotel lobby and common areas include welcome texts, promotional slides with the latest offers, and attractive corporate videos that serve to enhance brand awareness. Hotel guests receive a consistent brand experience upon setting foot in the hotel and throughout their stay
Hospitality Digital Signage at Four Points by Sheraton, Desaru
Instant Event Information Broadcast and Easy Management
The digital signage installed at function venue entrances showcases event information to keep hotel guests in the know. Wall-to-wall access to event details makes it easy for hotel guests to plan their stay accordingly. In addition, the digital signage’s calendar-based scheduling features allow the hotel management team to broadcast accurate real-time content. The management team can remotely monitor and control players, logs, and detailed information through the CMS-PRO server.
Hospitality Digital Signage at Four Points by Sheraton, Desaru
Advanced Software and Equipment
CMS-SE and CMS-PRO, installed in CMS-60, function as content management server software. CMS-SE updates contents to the ten SMP-2300 digital signage players simultaneously around the hotel; CMS-PRO synchronizes configurations across multiple SMP players all at once and monitors current screenshots of SMP players, making management an intuitive process for the hotel.
Hospitality Digital Signage at Four Points by Sheraton, Desaru
Special Accreditation to Hola Media
Hola Media Sdn Bhd, located and providing professional services in Malaysia, is specialized in digital signage consultation, system integration, business and mobile application development. CAYIN is honored to partner with Hola Media as a solution provider in this project. Hola Media, equipped with sufficient knowledge and experience in digital signage, executed the planning, design, installation, testing and commissioning, training and maintenance and support of this project in a timely and professional manner.
Hospitality Digital Signage at Four Points by Sheraton, Desaru
Overall Enhancement of Guest Experience
The digital signage implementation successfully elevates the overall guest experience with compelling visualization and accessible information. The central managed digital signage platform also streamlines services and boosts bottom lines for the business. Four Points by Sheraton has commended CAYIN’s digital signage solution for its intuitive management system, making cross-departmental collaboration in the hotel possible and efficient.
Case Snapshot
What challenge did Four Points by Sheraton need to solve?
CAYIN digital signage was chosen as the ideal solution and was installed safely despite the pandemic. A total of one CMS-SE, one CMS-PRO, and ten SMP-2300 have been installed around high traffic flow areas such as.
Which CAYIN products were used at Four Points by Sheraton?
The project used CAYIN SMP-2300, CMS-SE as the playback and management foundation for the digital signage network.
Where was the Four Points by Sheraton digital signage project installed?
The system was installed for Four Points by Sheraton in Malaysia, supporting tourism communication on site.
What results did the Four Points by Sheraton deployment deliver?
The digital signage installed at function venue entrances showcases event information to keep hotel guests in the know. Wall-to-wall access to event details makes it easy for hotel guests to plan their stay.
Who should consider a similar CAYIN setup?
Teams in tourism that need stable players, central scheduling, and clear on-site messaging can follow the same approach used for Four Points by Sheraton.
Media Contact
CAYIN Technology Co., Ltd.
Tel: +886-2-2595-1005
Fax: +886-2-2595-1050
Email: press@cayintech.com
Address: 3F., No. 57, Sec. 3, Zhongshan N. Rd., Zhongshan Dist., Taipei City 104, Taiwan
Fax: +886-2-2595-1050
Email: press@cayintech.com
Address: 3F., No. 57, Sec. 3, Zhongshan N. Rd., Zhongshan Dist., Taipei City 104, Taiwan
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